Whitelisting in Forcepoint (Websense)
How to Whitelist in Forcepoint
If you are using Forcepoint's (formally Websense) web or email filtering services, you can whitelist GoldPhish to allow our simulated phishing test emails and training notifications through to your Learners. The instructions below are for third-party software. If you run into issues whitelisting GoldPhish in Forcepoint, we recommend reaching out to Forcepoint for specific instructions. You can also contact our support team whenever you need assistance.
Whitelisting by IP Address in Antispam
Below are the instructions for whitelisting GoldPhish by Domain. These instructions were gathered from Forcepoints’s Adding an entry to a whitelist or blacklist article.
- Log in to your Forcepoint account.
- Navigate to the Antispam tab in your Forcepoint account.
- Click on Whitelist these addresses.
- Click Add to add a new entry.
- Enter our domains in the Address field.
Our whitelisting technical information can be found here: Whitelisting Technical Information.
- Add a description to your entry, if you’d like.
- Click Submit.
NOTE: After following this article, we recommend setting up a test phishing campaign for 1-2 users to ensure your whitelisting was successful. As a last resource, we suggest reaching out to your service provider for assistance.
Whitelisting URLs for Websense Web Security
To define a set of URLs that clients can always access, see the How do I set up a filtering whitelist? article from Forcepoint.
Forcepoint Email Security URL Sandboxing
The Email Security URL Sandboxing feature can be used to create filters and let GoldPhish phishing security test URLs bypass Forcepoint. For information on Forcepoint's URL Sandboxing policy, see the URL Sandboxing tab article from Forcepoint.