FAQs
- Why does my reminder system email look different or show missing variables?
- I requested a password reset, but I haven't received the link.
- How do you track when learners open or click in a phishing email?
- Why are clicks being recorded when users say they didn’t click anything?
- What should I do if a learner has not completed their training by the campaign end date?
- How to Report Phishing Emails
- Can I combine or merge multiple campaigns to view all statistics in a single campaign?
- Can GoldPhish support multiple users sharing the same email address?
- Is training content available in other languages?
- Why isn’t my module showing as complete?
- How do I set up Multi-Factor Authentication (MFA)?
- What Is eLearning?
- Why Do Employees Need This Training?
- Can I Edit Campaigns?
- Do the training modules address AI-driven phishing?
- Why did my logo not appear once I saved my whitelabeling setup?
- Can I customise a phishing email and landing page?
- Can I Customise Campaign Durations, End Dates, and Times?
- Do training modules have Knowledge Quizzes?
- Is it possible to edit existing modules, or create our own content?