FAQs
- How does Goldphish handle non-simulation emails reported by users?
- Security Measures & Privacy Policy
- How should I set up onboarding for new Users?
- How can I add new users to an active or upcoming training campaign?
- What should I do if specific users are not receiving Goldphish emails, but everyone else is?
- Can I set up Directory Sync if users were originally added via CSV?
- Can I Edit Training and Phishing Campaigns?
- How to Edit a Training Series
- How To Download Training Certificates
- What should I do if specific users are not receiving system emails, but everyone else is?
- Admin Managers' Guide: How to Assign Remedial Training in Phishing Simulations
- What is a Training Series?
- Can Goldphish support multiple users sharing the same email address?
- How extensive is the Training Content Library?
- Is Training Content Available In Other Languages?
- I requested a password reset, but I haven't received the link.
- How do you track when learners open or click in a phishing email?
- Why are clicks being recorded when users say they didn’t click anything?
- What should I do if a learner has not completed their training by the campaign end date?
- How to Report Phishing Emails