Whitelisting in Bitdefender

This article will cover how to whitelist our Platform’s training notifications and simulated phishing emails if you are using Bitdefender.

Below are instructions for several different policies you'll need to implement in the Bitdefender console to allow the Platform to function correctly.

Managing Antimalware Exclusions in GravityZone:

This section explains how to configure antimalware exclusions within the GravityZone security platform. Antimalware exclusions allow you to specify certain files, folders, processes, or file extensions that should be exempt from antivirus or antimalware scanning. This will ensure that the platform applications aren't erroneously flagged as malicious.

Enabling Antimalware Exclusions

To Enable Antimalware Exclusions:

1. Go to the 'Policies' page.
2. Open a policy template by adding or editing a policy.
3. Go to the Antimalware > Settings section.
4. Select the 'Custom Exclusions' check box.
5. Add the exclusion rules.
6. Click 'Save'.

Configuring Custom Exclusions

To Add a Custom Exclusion Rule:

1. Go to the 'Policies' page.
2. Open a policy template by 'Adding' or 'Editing' a policy.
3. Go to the 'Antimalware' > 'Settings' section of the policy. Notice the table under the Custom Exclusions section.
4. Select the type of object to be excluded from the drop-down menu.
5. Enter the details to identify the object:

For Files, Folders or Processes

• Enter the path to the objects to be excluded. For processes, add the application's executable filename.
• It is advisable to use system variables (where appropriate) to make sure the path is valid on all target computers. You can select such a predefined location from the drop-down menu.
• For example, to exclude a specific folder from Program Files, select %ProgramFiles% from the menu, add a backslash (\), and then enter the remaining path to your folder.

For Extensions

• Enter one or more file extensions, separated by semicolon (;). You can enter extensions with or without the preceding dot. For example, enter txt to exclude text files.

6. Select the scanning modules to which the rule should apply. For details on applicability.
7. Click the 'Add' button at the right side of the table

Blocking or Allowing Specific Websites with Content Control:

This article describes how to block or allow specific websites with Content Control in GravityZone.

To change website access permissions:

1. Login to the GravityZone Admin console.
2. Navigate to 'Policies' 

3. Select your applied policy. 

   

4. In the 'Content Control' section, select 'Web'.
5. Enable 'Web Access Control' by selecting the check mark.

6. Click 'Settings' to open Web Control Settings. 

   

7. Select the 'Exclusions' tab to configure website access permissions.
8. Add our platform 'URL', (app.goldphish.com)
9. Select Block or Allow in the neighbouring field.

10. Click 'Save'.