Troubleshooting Guide: How to Reset Your Password

PROBLEM:  Can't login into the platform - I've forgotten my password.

If you've forgotten your password, follow these simple steps to reset it:

  1. Access the App
  1. Initiate Password Reset
  • Click 'Forgot your password?'
  1. Enter Your Email Address
  • Provide the email address linked to your account.
  1. Complete the Reset Process
  • Follow the instructions in the email to reset your password.

That's it! You’re all set to regain access to your account. If you run into any issues, feel free to contact our support team for assistance.

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