Troubleshooting Guide: Enable images in emails
Usually, the automated loading of images in emails is disabled in Outlook. To make the simulated phishing emails more convincing, our domains should be added as exceptions in the Outlook Trust Center.
How to Enable Automatic Image Downloading
Client- Side settings
- To open the Trust Center, select File > Options > Trust Center > Trust Center Settings.
- Select the checkbox Permit downloads from Websites in this security zone: Trusted Zone, and confirm by selecting OK.
- Add our domains to the list of trusted sites in the Windows Internet Options by,
- Open the Internet Options settings in Windows. Select the Security tab at the top, then select Trusted Sites, followed by Sites.
- Enter domain 1 -mail.goldphish.com, select Add
- Enter domain 2 -mail.emailsupport.me, select Add
- Click Close.
- Reset the Windows Internet Options. Select the Advanced tab and then Reset…. Afterwards, make sure that the checkbox Do not save encrypted pages to disk is not checked.
Rollout in your Organisation
- If you manage email settings for your organisation, configure Outlook to trust specific senders or domains using Group Policy.
Microsoft Guide: How to add Safe Senders via Group Policy in Outlook.