Admin Managers' Guide: How to Edit Learners' Profiles
As an Admin, you can edit a learner’s personal details, email address, access level, and manage their department assignments.
- Go to Users > Users tab.
- Use the filters to find the learner by name or email address.
- Click the Edit (pencil) icon next to the learner’s name.
- Update the details as needed:
- First Name, Last Name, or Email Address
- Department(s): add or remove as required
- Access level (if applicable)
*Tip: If the department doesn’t exist yet, you’ll need to create it manually before assigning.
Click Save.
To promote a learner to Admin Manager, follow the steps in our How to Add Company Managers Guide
Note: An Admin Manager has full control over learner management, settings, licence management, reports, and campaign set-up. Grant this level of access with care.