Admin Managers' Guide: How to Edit Learners' Profiles

As an Admin, you can edit a learner’s personal details, email address, access level, and manage their department assignments.


  1. Go to Users > Users tab.
  2. Use the filters to find the learner by name or email address.
  3. Click the Edit (pencil) icon next to the learner’s name.
  4. Update the details as needed:
  • First Name, Last Name, or Email Address
  • Department(s): add or remove as required
  • Access level (if applicable)

*Tip: If the department doesn’t exist yet, you’ll need to create it manually before assigning.

Click Save.


To promote a learner to Admin Manager, follow the steps in our How to Add Company Managers Guide

Note: An Admin Manager has full control over learner management, settings, licence management, reports, and campaign set-up. Grant this level of access with care.

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