Why did my logo not appear once I saved my whitelabeling setup?

If your logo isn’t displaying correctly, it’s likely due to your browser caching an outdated version.


Follow These Steps to Resolve the Issue:

Step 1: Clear Your Browser Cashe

Browsers store temporary files (like logos) to speed up loading times. Sometimes, these files don’t update automatically. Clearing your cache will force the browser to fetch the latest version of your logo.

Step 2: Refresh the Page

After clearing the cache, refresh the page where your logo should appear (press Ctrl + F5 or Cmd + Shift + R for a hard refresh).

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