Guide: CSV Reports for Training Campaigns

CSV Reports outline raw user data from a training campaign. The CSV details all learner progress and performance with each training campaign. Understanding the data in training campaign reports will make identifying your user's awareness and campaign effectiveness that much easier. When analysing your CSV report, you can opt to easily filter the data to showcase specifics. This allows you to pinpoint which learners or departments may require more focused training efforts this quick guide on how to read your CSV Report data:

What Each Column in the CSV Report Represents:

• Campaign Id: A unique identifier for the training campaign.
• Campaign Name: The name of the training campaign (e.g., "Training - July 2024").
• Training Content: The specific training module content (e.g., "Insider Threat", "Passwords").
• First Name: The first name of the learner.
• Last Name: The last name of the learner.
• Department: The department with which the learner is grouped within.
• Email: Learner's email address
• Score: The learner's score for the specific training module (e.g., 80, 100).
• Progress: The percentage of the training module completed by the learner (e.g., 100).
• EndDate: The date and time when the learner completed the training module.

User Case

Learner 1: Paul White (Finance)

• Campaign Id: ab54e308-9c9a-466b-27db-08dc9af207af
• Campaign Name: Training - July 2024
• Training Content: Insider Threat, Business Email Compromise, Cyber Safe Travel, Passwords
• First Name: Paul
• Last Name: White
• Department: Finance
• Email: Learner's email address
• Score: 80 (Insider Threat), 80 (Business Email Compromise), 100 (Cyber Safe Travel), 100 (Passwords)
• Progress: 100
• EndDate: 7/8/2024 10:25:04 AM, 7/8/2024 10:23:30 AM, 7/8/2024 10:25:51 AM, 7/9/2024 11:44:10 AM

Interpretation: Paul from Finance completed all assigned training modules for the campaign with varying scores. His lower scores on "Insider Threat" and "Business Email Compromise" suggest these are areas where he might need further training or review.

Learner 2: Sharon Long (Sales)

• Campaign Id: ab54e308-9c9a-466b-27db-08dc9af207af
• Campaign Name: Training - July 2024
• Training Content: Insider Threat, Business Email Compromise, Cyber Safe Travel, Passwords
• First Name: Sharon
• Last Name: Long
• Department: Sales
• Email: Learner's email address
• Score: 80 (Insider Threat), 80 (Business Email Compromise), 100 (Cyber Safe Travel), 100 (Passwords)
• Progress: 100
• EndDate: 7/8/2024 12:50:01 PM, 7/8/2024 10:59:13 AM, 7/8/2024 11:10:11 AM, 7/9/2024 11:50:11 AM

Interpretation: Sharon from Sales also completed all assigned training modules with similar scores to Paul. Her scores indicate a solid understanding of "Cyber Safe Travel" and "Passwords" but suggest that "Insider Threat" and "Business Email Compromise" are areas where she may benefit from additional training.

Learner 3: Tom Lee (Marketing)

• Campaign Id: ab54e308-9c9a-466b-27db-08dc9af207af
• Campaign Name: Training - July 2024
• Training Content: Insider Threat, Business Email Compromise, Cyber Safe Travel, Passwords
• First Name: Tom
• Last Name: Lee
• Department: Marketing
• Email: Learner's email address
• Score: 70 (Insider Threat), 70 (Business Email Compromise), 80 (Cyber Safe Travel), 80 (Passwords)
• Progress: 100
• EndDate: 7/9/2024 10:50:16 AM, 7/9/2024 10:11:17 AM, 7/9/2024 11:40:17 AM, 7/9/2024 12:55:18 PM

Interpretation: Tom from Marketing completed all assigned training modules but with lower scores compared to Paul and Sharon. His scores indicate that he may need more comprehensive training across all the modules, particularly in "Insider Threat" and "Business Email Compromise".