Admin Dashboard Overview
Managers can easily monitor and review the company's overall progress, performance and results for all upcoming and completed training campaigns from their Admin Dashboard.
In this Article:
- Accessing the Dashboard
- Dashboard Overview
- Reviewing Training Campaigns
- Reviewing Phishing Campaigns
Accessing the Dashboard
- Log in to your account.
- Navigate to the Dashboard section
- Select the My Company tab to access your Admin Dashboard.
Dashboard Overview
At the top of the Dashboard, you'll see
- Active Campaigns: Currently running campaigns
- Upcoming Campaigns: Campaigns scheduled to start
- Completed Campaigns: Campaigns that have ended
- Key metrics for both Training and Phishing campaigns
*These metrics give a quick snapshot of overall organisational progress and security awareness.
Metric | What it shows |
Average Training Progress | Shows the percentage of learners who have completed all training campaigns. Example in screenshot: 79% |
Average Score | Average quiz score across all campaigns. Example: 98% |
Phished Rate | Percentage of learners who clicked phishing links or entered personal info. Example: 24% |
Report Rate | Percentage of phishing emails reported by learners. Example: 53.8% |
Reviewing Training Campaigns
The dashboard lists all training campaigns by Campaign Name, Start Date, Status (Active, Upcoming, Ended), Progress (% of learners completed), and Average Score (average quiz score).
Campaign Overview
- Click the name of the training campaign you want to review.
- Click View Campaign to open the campaign overview.
Campaign Overview Metrics:
- Completed: Learners who have finished all assigned training
- In Progress: Learners who started but have not yet completed training
- Not Started: Learners who have not started training
Generating Training Report
To download a report from the campaign overview page, follow these steps:
- Click the Reports button in the top-right corner of the screen.
- Choose your preferred format: CSV for detailed data or PDF for an executive summary.
Reviewing Phishing Campaigns
- Click the phishing campaign name you want to review.
- Click View Campaign to open the campaign overview page.
Campaign Overview Metrics:
- Phished Rate: Percentage of learners who were phished in the campaign.
- Report Rate: Percentage of learners who reported the phishing email
- Opened: Learners who opened the email (tracked by image load)
- Clicked: Learners who clicked links or attachments
- Compromised: Learners who entered data
- Trained: Learners who completed just-in-time training
- Use the Expand Statuses button for detailed timestamps of each action.
Generating Phishing Reports
To download a report from the campaign overview page, follow these steps:
- Click Reports in the top-right corner of the campaign overview.
- Choose format: CSV or PDF
Note: If you need to share campaign progress with department managers without giving them full platform access, download the report as a CSV, filter it by department, and share the filtered file. This applies to both Phishing and Training campaigns, so each manager sees only their team’s progress.
Want to dive deeper into reports? Visit these guides: