Guide: Single Sign-On (SSO) Options
Here’s a quick guide to the different ways you can log into the Security Awareness Platform - choose the option that works best for you or your organisation.
Option 1: Continue with Password
Use this option if you’ve set a password for your account.
Steps:
- Access the platform by going to https://app.goldphish.com
- Enter your email address in the field provided.
- Click “Continue With Password”.
- Enter your password when prompted.
Need to Reset Your Password? Visit our troubleshooting guide, How to Reset My Password.
Note:
Password Reset Limit:
- Users can only request a password reset once every 30 minutes. If someone tries to reset their password again within that time, it won’t work.
Lockout from Incorrect Password Attempts:
- If a user enters the wrong password 3 times in a row, they will be locked out for 10 minutes - nothing permanent.
Option 2: Sign in with Microsoft
For organisations using Microsoft 365 For organisations using Microsoft 365 / Entra ID
Steps:
- Access the platform by going to https://app.goldphish.com
- Click “Sign In With Microsoft”.
- You’ll be redirected to Microsoft’s login page.
- Enter your Microsoft work credentials.
That's it - no custom SSO setup needed.
As long as:
- Your users have Microsoft 365 (Entra ID) accounts that are active and licensed
- The same users have been imported or synced into the platform (e.g. via CSV or AD integration)
- Your Microsoft admin does not block third-party OAuth logins (some orgs restrict this)
Note:
- You cannot use a personal Microsoft account here - this only works with a work account managed by your organisation.
- If you're unsure whether your Microsoft settings allow OAuth login, please speak to your IT admin.
Option 3: Sign in with Google
If your account is linked to a Google Workspace or Gmail address.
Steps:
- Access the platform by going to https://app.goldphish.com
- Click “Sign In With Google”.
- Choose your Google account and follow the on-screen prompts.
Note: You cannot use a personal account here - this only works with a work account managed by your organisation.
Option 4: Sign in with Okta
For companies using Okta Single Sign-On (SSO).
Steps:
- Access the platform by going to https://app.goldphish.com
- Click “Sign In With Okta”.
- Enter your email address linked to your Okta account and complete the authentication process.
- You’ll be redirected back to the platform once authenticated.
Note:
- If you get stuck at any point or see an error message, check in with your company admin. Users must already exist on the platform and have an active licence assigned.
- Make sure your email address on the platform matches the one tied to your Okta login.
Admin guide for Setting Up Single Sign-On ( SSO) using Okta