Troubleshooting Guide: Login Tries Exceeded

PROBLEM:  You've exceeded the maximum number of login attempts and have been temporarily locked out.

Password Reset Limit

For security reasons, users can only request a password reset once every 30 minutes.

If you try to request another reset within that time window, the link won’t be sent.

Account Lockout from Failed Login Attempts

If you enter the wrong password three times in a row, your account will be temporarily locked for 10 minutes.

This is just a short lockout - your account isn’t disabled, and no reset is needed unless you’ve forgotten your password.