Employee Communications: Pre-Programme Announcement Templates

Before launching a Security Awareness Programme, solid communication upfront sets the tone for success. Your team need to know why it matters, what to expect, and how they fit into the bigger picture - all before the first training email hits their inbox.


Use the pre-launch email templates below to get everyone informed, prepped, and ready to engage.


Suggested Communication to Learners: Pre-Training Launch & Deployment


Template 1: Friendly and Motivational


Best for: Building excitement, fostering a team-first security culture, and keeping things light yet impactful.



Subject: Heads Up – Our Cyber Awareness Journey Starts Soon! ⚡


Hi Team,


We’re excited to let you know that we’ll soon be launching our Security Awareness Programme: Be the Shield, starting on {Programme Launch Date}.


Why this matters:

Cyber threats are constantly evolving, and staying secure is something we all play a part in. This programme is designed to help you build confidence in spotting risks, responding appropriately, and protecting both our organisation and yourselves from real-world scams.


What to expect:

✅Getting Started: Look out for a welcome email prompting you to set your password, followed shortly by a "You have New Training" notification to access your learner dashboard.

✅Learn on Your Terms: You can train from anywhere - desktop, laptop, tablet, or even your phone.

✅Monthly Reminders: Life gets busy! You'll receive friendly reminders if you have pending training modules to complete.

✅Phishing Tests: We’ll send simulated phishing emails occasionally. These are safe, real-world practice rounds to help you test your knowledge. If you fall for one, don't sweat it - it’s just a learning moment!

✅Active Reporting: If you spot a suspicious email, please report it instead of just ignoring or deleting it. Use our { your Microsoft button / our internal reporting mailbox} to report it.

✅Troubleshooting:  If you run into access issues, log in directly via app.goldphish.com or follow our steps in the How to reset your password guide.


Note: If you have not received your welcome email, please check your spam/junk folder. If it’s not there, contact {Support Contact Details} and we’ll help you right away.


Questions? Just ask. When it comes to security, there is no such thing as a silly question.


Let’s keep our organisation safe, together!


Best regards,


The InfoSec Team


Template 2: Straightforward + Results-Focused


Best for: Clear, direct communication that emphasises compliance while remaining encouraging and supportive.



Subject: Action Required: Mandatory Cyber Security Training Launch 🚨


Hi Team,


Phishing attacks are becoming more frequent and more convincing, so it’s time to level up our defences.


Starting this week, we are launching our mandatory Security Awareness Training Programme, which will run through {Month/Year}. Our goal is simple: to improve behaviours,  instincts and stay one step ahead of evolving threats.


Key Details & Logistics:

✅Getting Started: Look out for a welcome email prompting you to set your password, followed shortly by a "You have New Training" notification to access your learner dashboard.

✅Learn on Your Terms: You can train from anywhere - desktop, laptop, tablet, or even your phone.

✅Monthly Reminders: Life gets busy! You'll receive friendly reminders if you have pending training modules to complete.

✅Phishing Tests: We’ll send simulated phishing emails occasionally. These are safe, real-world practice rounds to help you test your knowledge. If you fall for one, don't sweat it - it’s just a learning moment!

✅Active Reporting: If you spot a suspicious email, please report it instead of just ignoring or deleting it. Use our { your Microsoft button / our internal reporting mailbox} to report it.

✅Troubleshooting:  If you run into access issues,  log in directly via app.goldphish.com or follow our steps in the How to reset your password guide.


Note: If you have not received your welcome email, please check your spam/junk folder. If it’s not there, contact {Support Contact Details} and we’ll help you right away.


Thanks for taking this seriously - every click, report, and completed module helps strengthen our security and protect our organisation


Regards,


[Your Name / The InfoSec Team]


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