I requested a password reset, but I haven't received the link.


If you haven’t received your password reset link, please check the following:

  1. Check your Spam/Junk folder – the email may have been filtered there.
  2. 30-minute resend limit – for security, you can only request a password reset once every 30 minutes. If you requested one recently, you’ll need to wait until 30 minutes have passed before trying again.

👉🏼 Account lockouts – if you’re also experiencing a login lockout, or want full details on both limits, see our Troubleshooting Guide: Login Tries Exceeded.

Still having trouble? Reach out to our Support Team via email at support@goldphish.com. We’re happy to help!

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us