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FAQs

  • Can I combine or merge multiple campaigns to view all statistics in a single campaign?
  • Why isn’t my module showing as complete?
  • How do I set up Multi-Factor Authentication (MFA)?
  • What Is eLearning?
  • Why Do Employees Need This Training?
  • Do the training modules address AI-driven phishing?
  • Can I customise a phishing email and landing page?
  • Can I Customise Campaign Durations, End Dates, and Times?
  • Do training modules have Knowledge Quizzes?
  • Is it possible to edit existing modules, or create our own content?
  • What is a Learning Management System (LMS)
  • How does the HOOK URL work?
  • How long are Training modules and videos?
  • Can a License be transferred or reassigned to another learner / user?
  • Why do I need a continuous training programme?
  • Is Training Content regularly updated?
  • Can the Security Awareness Platform be white-labeled?
  • Can I use my own LMS?
  • An Overview of the Security Awareness Training Platform
  • Is it possible to change the 'Send From or Sender Name' address to any domain that we own?
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