Partners' Guide: White-Labelling the Platform

🎨 Branding the Platform

White-labelling allows you to proudly flaunt your brand (or your client’s brand) across the entire experience. Whether you're providing a managed service or a co-branded solution, here is how you manage the visual identity of the platform.

1. Managing Theme Settings

Match the platform to your brand identity in seconds:

• Navigate to Settings > select Theme.
• Step 1: Select the Primary and Secondary branding colours and preferred fonts.
• Steps 2 & 3: Configure the Light and Dark theme options (optional)
• Expert Mode: Click Advanced Options to fine-tune the platform to match your specific brand book.

2. Logo & Identity

• Still under Settings > select Company Logo.
• Upload your logo. (Pro tip: use a 200 x 200px image with a transparent background).
• Adjust the size and placement, then click Save

*Need to revert to a previous version? Click Reset.

3. System Emails & Phishing Templates

3.1 System Emails

Select the System Emails tab to customise the templates your team receives. Make sure to add your internal point-of-contact info in the Preferences tab so your team knows who to ask for help.

3.2 Phishing Simulations

To keep your team and customers on their toes, go to Phishing > Email Templates. You can duplicate existing templates or create new ones from scratch to make the simulations feel much more real and relevant to your organisation and customer accounts.

Need help? Just pop us a message via the chatbot or email support.