Partners' Guide: How to Create a Customer Company

When you're ready to introduce the Platform to your customers, MSP Account Managers can create new customer companies on the platform in just a few minutes. 🚀


Watch our Video Tutorial:

How to Create a Customer Company:

  • Login and access your Partner( Parent) 'Admin dashboard'.
  • Navigate to your 'Company' section.
  • Click on the 'Actions' button located in the top right corner.
  • Select 'Create Company' from the drop-down menu.

  • Select the 'Customer' button and fill in the requested company information.
  • Select the 'Premium' license type and specify the number of licenses required.

Note: When creating a 30-day Free Trial Company, remember to select the 'FREE' license type. For detailed instructions on how to set up a Free Trial, explore this guide: Partners' Guide: How to Create a 30-Day Free Trial. 🧐

  • Choose ' Internal' or 'External' Company Manager
  1. Select 'Internal' Manager: Populate Information for the internal customer company ManagerThis individual automatically becomes the default customer company manager

  1. Select 'External' Manager: Select an external company manager from the dropdown menu. This allows an MSP Partner to appoint themselves as a manager within the customer company.

  • Click ‘Save’ to proceed.
  • After creating a new company, the customer company will automatically appear under the parent company, the 'Customers' section.

Notifications

  1. Manager Welcome Email: Email sent to company managers to set up their login and password.

For detailed guidance, explore our guide: Partner's Guide: Key Steps to Onboard Your Customers Effectively

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